Support
Common problems, and how to reach a person when these do not cover it.
The confirmation email never arrived
Check your spam folder first. If it is not there, sign in and use the resend link on the confirmation screen. Links expire, and each new one replaces the last — so use the most recent email.
The confirmation link says it expired or was already used
Each link works once. Request a new one from the sign-up screen and open the newest email.
I cannot sign in
Confirm your email address first — accounts stay locked until the link is used. If the password is the problem, reset it from the sign-in page.
Still stuck?
Tell us what you were doing and what you saw. We reply here, under Your requests.